Three Tips for Effective Communication


handshakeCommunicating is inevitable at work, and good communication skills are key to happiness and success.

Only one thing is more difficult than being good at giving constructive criticism: being good at receiving it.

Being able to say no is not always easy either. Have you ever accepted a deadline or yielded on a time estimate although you know it’s impossible?

Here are three techniques/mnemonic rules that can help you communicate more efficiently.

Hamburger Rule: How To Give Criticism

It is not easy to give constructive criticism. It is often better to offer positive suggestions instead, as suggested by Leo Babauta over at Zen Habits.

Instead of criticizing, which is rarely taken well, offer a specific, positive suggestion.

The hamburger rule (also known as the feedback sandwich but if you know me, you know I prefer burgers) – embed criticism in between two compliments – has gotten some criticism, for example in this article by Nagesh Belludi.


Nonetheless, what you can certainly take away from this rule is to remember giving positive feedback more often than negative.

Inform, Negotiate, Call: How To Be Assertive

While studying the Pomodoro Technique® and specifically the strategy suggested to deal with interruptions, I was reminded about a course in leadership at the university where they taught assertive communication.

To me, the essence of assertiveness is respecting and being honest to yourself and others.

While the inform, negotiate and call strategy (which I like to illustrate as a traffic light) is mostly associated with the Pomodoro Technique®, I think it boils down to assertive communication, and hence, works well in other contexts.

INC-inform-icon-small Inform about the situation. For example that you’re busy working on something else.
INC-negotiate-icon-small Negotiate and agree on how to move forward. For example, how to prioritize conflicting interests or solve a problem.
INC-call-icon-small Call or take appropriate actions based on the previous step: negotiate. For example, get back to the other party on the time agreed.

H.O.T. Communication: How To Communicate Efficiently

This acronym has nothing to do with flame wars in forums. It’s a recipe for good communication. Dan Oswald writes:

I’ve been thinking about what makes for good, effective communication and how it can be a powerful force within any organization. I’ve decided that good communication must be H.O.T.

H.O.T. stands for Honest, Open and Two-Way.

  • Honest. Don’t try to candy coat information. In the end, the truth will be out in the open anyway.
  • Open. Don’t hide information, it only fosters suspicion and mistrust. Trust your co-workers.
  • Two-way. It is wise to use your ears more than your mouth. Letting people respond also helps enact the first two principles.

Though Dan writes about this from an organization perspective, I think it’s equally valid in personal communication: Be honest about your intentions and feelings. Be open about what you know. Be an active listener.


  1. I am inspired by the nature of data on this site. There is a great deal of good assets here. I am certain I will visit this place again soon. Welcome! Much obliged to you for welcoming me appropriate here. I found such a considerable measure of exciting thoughts here. Your written work style could be perfect and I truly appreciate to perusing your posts. I’m working best essay writing service You have distributed article with splendidly! I unquestionably think this site needs a decent arrangement additional consideration. Training contain diverse errand like exposition, task, inquire about paper composing and a significant number of the understudies can't finish their undertaking effectively inside the time.

  2. I have read all your articles. I wonder why you can write them. They are easy to understand and accessible. They help me much too. I'm thankful if you can upload more posts later. Thanks for your sharing.
    Hướng dẫn đăng ký gói cước B30 của VinaPhone, Hướng dẫn đăng ký gói cước Mimax sinh viên của VinaPhone, Đăng ký gói cước Mimax50 VinaPhone, Đăng ký gói cước 3G VinaPhone 1 ngày chỉ 5K,7K,10K

  3. Thanks to your posts, I resolve some problems. The articles bring insight and knowledge. I are eager to read them. Hope that you will write more and more. Good luck!,

  4. Thank you for some other informative blog. Where else could I get that type of information written in such an ideal means? I have a mission that I’m just now working on, and I have been at the look out for such information. currency converter box free
    currency converter box by autoketing

  5. Your posts are very interesting. I really like them. I hope you can upload more and more.The articles bring many tips and lessons which are very useful. It's worth spending time reading them.
    recent sales notification popup
    sales notifications

  6. I can't get enough of your posts. They are exactly what I need. I often read them to get the information. I learn some lessons from the articles. If you can write posts frequently, that will be awesome. Thanks for giving tips and interesting pieces of information.

  7. This is really a good source of information, I will often follow it to know more information and expand my knowledge, I think everyone should know it, thanks
    Product discount master, Discount master by autoketing, best autoketing

  8. It's great to be able to read the author's shared lines, wish you always success, and have more great postings.
    abcya club game free, friv 4school 2017 games to play, friv 2018 unblocked

  9. I hope this post of yours will be more appreciated by it really excellent, i enjoyed it, thanks for posting it.
    happy wheels good for trying, world craft 2 enjoyable game, apple shooter good games for kids

  10. This is a post that we all should read at least once, it's great, wish you success in the next blog.
    Ariel As Hand Model free online juegos, Cyber City free games to play, Color Road games for boys

  11. The article was great, I accidentally saw it and I was really attracted to it, hoping it would be well known.
    Wheelie Challenge 2 good games to try, Frozen Christmas Surprise Gifts free games online, Icy Purple Head interesting game

  12. This post is very useful, I admire the author, hope you will succeed in the next post, I will continue to follow your post.
    jogos friv, pbs game dress up, kizi jogos


  13. play food games
    basketball games 2019
    soccer free games
    This post is very useful, I admire the author, hope you will succeed in the next post, I will continue to follow your post.

  14. thanks for sharing this twist towards. I in truth moreover your weblog publicize no consider lots. you've got in truth shared a informative and appealing weblog publish following human beings jogo io jogar
    frivgame 2019
    2player games for kids

  15. I am just astonished to see just how good of an article this is. I’ll apt to be again to study much more, thank you that information.
    miniclip juegos, a10games, Jogos de Friv

  16. Regular visits listed here are the easiest method to appreciate your energy, which is why why I am going to the website everyday, searching for new, interesting info. Many, thank you Shadowing Technique

  17. I knew that I'd never have to go back to the soul sucking corporate life again and I knew I could achieve that by helping others find their confidence again! That was one of my main motivating factors. Well that and working from home in my pjs
    game online 2019
    friv jogos online
    jogos 360 game

  18. I am jovial you take pride in what you write. It makes you stand way out from many other writers that can not push high-quality content like you.